Thank you for shopping at Kunafa.in. Please read our no refund/exchange policy carefully before making a purchase.
No Refunds
- All Sales Are Final: Due to the perishable nature of our products, all sales are final. We do not offer refunds once the order has been processed and shipped.
No Exchanges
- No Exchanges: We do not accept any exchanges on our products. Once an order is placed, it cannot be exchanged for another product.
Order Cancellations
- Cancellation Requests: If you wish to cancel your order, please contact us immediately at [info@kunafa.in] or [+91 9899666880]. Orders can only be cancelled if they have not yet been processed and shipped.
Damaged or Incorrect Orders
- Damaged or Incorrect Items: While we strive to ensure that every order is perfect, mistakes can happen. If you receive a damaged or incorrect item, please contact us within 24 hours of delivery with your order number and details of the issue.
- Contact Email: [info@kunafa.in]
- Contact Phone: [+91 9899666880]
- Required Information: Include photos of the damaged or incorrect product and the packaging.
Exceptions
- Special Cases: In rare instances where there is a significant issue with your order, we may make exceptions to this policy at our discretion. Each case will be handled individually.
Contact Us
If you have any questions or concerns about our no refund/exchange policy, please contact us:
- Email: [info@kunafa.in]
- Phone: [+91 9899666880]
We appreciate your understanding and thank you for choosing Kunafa.